Privacy Policy

1. Introduction

Resale-X ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services, including our website and API.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Payment and billing information
• Communication preferences

Usage Data

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• API usage statistics and performance data
• Log files and technical diagnostics

Content Data

When you use our classification services, we may collect:

• Images uploaded for fashion item classification
• Product descriptions and metadata
• Classification results and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing your requests and transactions
• Improving our algorithms and service quality
• Communicating with you about our services
• Ensuring security and preventing fraud
• Complying with legal obligations
• Developing new features and services

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Portability of your data
• Restriction of processing
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though this may affect some functionality.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: hello@resale-x.com
Website: https://playground.resale-x.com/contact